Shipping policy
Shipping Policy
Thank you for shopping with us! Please review our shipping guidelines below to understand how your order is processed, packaged, shipped and delivered.
Shipping Rates & Free Shipping
We strive to deliver the best fabrics, designs, and experience for our customers. With this in mind, we source our clothing from all over the world. This allows us to have a wide variety of options to choose from for our consumers. Our country is in a state of unknowns with tariffs, imports, and fees. Because of this we offer our customers a flat rate and we cover all the unknowns.
- Standard Flat Rate: shipping fee of $8.00 for all standard orders
- Free Shipping: orders of $75.00 or more before taxes and shipping will receive Free Shipping.
Split Packages
To bring you the best variety and quality, our textiles are customized then shipped internationally. Our drive to give you the best items at the best cost means pieces in your order may be shipping from different places, please note that your order may be split into more than one package and may arrive at different times.
- Your items may arrive at different times depending on where they are shipping from.
- If your order is split, you will receive individual tracking numbers for each package via email so you can monitor them every step of the way.
Processing & Delivery Times
- Processing: Please allow 1-3 business days for our team to prepare, customize, and pack your order before it ships.
- Delivery: Once shipped, standard delivery typically takes 9–14 business days, depending on your location.
If you have any questions about your tracking numbers or if an item in your order hasn’t arrived yet, please email us directly at myonpausecustomerservice@gmail.com and we will gladly review and update your status!